Order Fulfillment Services

Production Units

Order Fulfillment process in UAE and Saudi Arabia

Receiving Inventory

We receive stock from clients’ manufacturers or suppliers at our fulfillment centers in UAE and, Riyadh.
Our team offloads and inspects incoming shipments to ensure accuracy and condition.
We verify SKUs, quantities, and quality against the client’s purchase order.
All products are barcoded (if not already) and scanned into our warehouse management system (WMS).
Clients are notified with a digital goods-received report via their portal or email.

Inventory Storage

Products are stored in optimized shelving, racking, or bin systems based on SKU type, size, and movement frequency.
Our system maps all storage locations and uses FIFO or FEFO (First Expired, First Out) if required.
Each item is assigned a Special location for fast, accurate picking.
Clients can monitor stock levels in real time through our integrated dashboard.

Order Processing

Orders placed by customers on platforms like Shopify, WooCommerce, Amazon.sa, or Noon are picked to process on time.
Once an order is received, our WMS generates a picklist or packing slip.
Inventory is automatically allocated and reserved for that order to prevent overselling.
Priority and SLA-based processing rules are applied (same-day, next-day, etc.).

Order Packing

Each order is re-verified at packing for quality and accuracy.
We use high-quality packaging materials (branded if requested) suited for local or international delivery.
Fragile or temperature-sensitive items are handled using appropriate packing protocols.
We print and apply shipping labels, invoices, or COD slips.
All orders are scanned and marked as packed in the WMS.

Returns Handling

Customers initiate returns via client’s portal or support team.
Once received, our warehouse inspects the returned items.
Based on client policy, items are either restocked, refurbished, or marked for disposal.
We update stock in WMS and report returns to the client for refund or exchange processing.
Return data is tracked to help reduce future product issues.

Reporting & Analytics

We provide monthly reports with key KPIs such as: Fulfillment accuracy, Average order processing time, Stock turnover rate, Aging inventory, Returns and reasons
Our dashboard gives real-time visibility into stock levels, orders in progress, and delivery status.
Custom reports can be generated on request for marketing or operational decision-making.

Request A Quote

Request Quote Form

man-with-cargo-boxes

Request A Quote

Request Quote Form

man-with-cargo-boxes